最近工作上遇到一個deadlock，就是兩方堅持己見，而我的角色是中間人。
b提醒我我不要感到負面情緒，因為錯不在我，我的角色只是faciliator / coordinator。
這種“不知如何解決的moment”，當然就是問偉大的google啦。
google提出這樣，雖然有點像呀媽係女人，但good to remind myself。
最後事情解決了，鬆一口氣！方法就是escalate 和go “off the reecord”
- Take a break – have a bath (remember Archimedes) and try again tomorrow
- Move the place – find a room with a view
- Move the deadline – will you really be dead if you don’t meet the date?
- Escalate – your boss just might find a way out
- Change the negotiators – replacing the egos can work wonders
- Go “off the record” – a coffee shop may help
- Create some more options – however crazy they might seem at first
impromptuz 